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    Cant access account -

    Asked by dean on July 29, 2012 at 04:15 PM

    Cant get access to my account, it tells me no such user exists when i try and enter my username and details please could someone let me know how i can get hold of my account again, i am using the same password i have always used and i am using a form filler software which has my previous email and password stored so i am 100% sure my password and email are correct, yet it tells me all the time when i enter my details that there is no such account

     

    My site has the same extension www.constructiontaxrefunds.com and i cant access my account, seems as if this person john replied on my behalf on a previous message i posted and i would like access to my account again

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    Answered by jeanettebmz on July 29, 2012 at 05:47 PM

    @dean

    Such website contains a form that is linked to username deanjabr123 

    Which is linked to same domain email address (inf@) .If you are the owner of this account,  you should be able to send to yourself a reset instructions

    Regarding to account under the name of John B, this is a paid customer and his subscription matches with his payment records.