What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I log in ????

    Asked by Susan  on June 14, 2017 at 12:25 AM

    I got the error message "Autosuspend" !!!

    Please reinstate my account.

  • Profile Image

    Answered by Aysnur on June 14, 2017 at 02:47 AM

    Hello Susan,

    Our anti-phishing system may detect you by mistake and suspend your account. We will look your forms to find the reason and if there is no problem we will activate your account again at the earliest.

    We apologize for any inconvenience caused.