What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I free up space for the 100MB Available Space limit?

    Asked by Bill Potuchek on June 14, 2017 at 07:51 AM
    I also assume that I can delete some completed forms from your site once I gather the info so I do not go over the 100 MB of space?
  • Profile Image
    JotForm Support

    Answered by Jim_R on June 14, 2017 at 07:55 AM

    You mentioned the 100 MB Available Space limit and this pertains to the File Uploads (not the submissions themselves) done on your forms. Yes, you may free up some space by deleting submissions that have associated file uploads in it. However, be mindful that this process can not be undone.

    Here's a snippet from the guide I'm linking below:

    When deleting submissions individually, you will see this warning message (see screenshot below). Please note that deleting submission data is irreversible and will permanently remove it in our servers, including the file uploads on them.

    Complete guide: How-to-Delete-Form-Submission-Data 

    So I strongly urge you to make a backup copy of your Submission Data just in case you'd still need them. There are plenty of ways to do that, feel free pick one that will work for you:

    Related guides: