What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I don't know why, but my forms don't work anymore. Why?

    Asked by Connecticlub on June 14, 2017 at 08:20 AM

    I already wrote to you, I attached a picture

    Screenshot
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    JotForm Support

    Answered by Kiran on June 14, 2017 at 11:12 AM

    I see that the issue is already been addressed on your other thread. However, I have checked your account and see that the account is active and good in standing. I have also checked your forms and they seem to be working properly in the builder view or normal view. Are you still experiencing any issue with the forms? If so, please try logging into your account on a private/incognito window or a different browser to see how it works.

    Please get back to us if you need any further assistance. We will be happy to assist.