What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Question about raching the upload limit to JotForm

    Asked by CroatianMakers on June 14, 2017 at 08:36 AM

    Dear sir/miss,

     

    we have received an e-mail notification "It seems like you have reached your upload limit. Free accounts are limited to 100.00 MB of upload space. Your forms will be disabled on Wednesday at 12pm EST. Since we understand that it can be an inconvenience to have your forms stop working because you reached your upload limit, we'd like to remind you that you can upgrade and your forms will be running smoothly again."

     

    After it, we have payed the bronze upgrade. I need the confirmation that our JotForm will be working afther Wednesday at 12 pm EST.

     

    Our username is: CroatianMakers

    On "My Account" on account tipe it is written: Bronze

     

    Best regards,

    Dario from Croatian Makers

    Screenshot
  • Profile Image

    Answered by WilliamR on June 14, 2017 at 10:13 AM

    Hi,

    This is to confirm that your account has been updated. And that you should be able to get 1000 submissions with a total of 10 GB of space.


    Rest assured that there will be no disruption of services, since your account has already been upgraded.

     

    Thanks