What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    shared forms

    Asked by tpatino on June 14, 2017 at 09:38 AM

    Hello,

     

    I am trying move a form that was created by one of our authorized users who shared it with me.  How do I move this form into one of my folders?  Second question, how many forms can he have open?  I am being told that he can't have more than 6 forms.  Thanks

    Tony Patino 

    Page URL:
    https://www.jotform.com/myforms

    Screenshot
  • Profile Image

    Answered by WilliamR on June 14, 2017 at 10:58 AM

    Hi Tony,

    Here's a guide on how to transfer a shared form into your account.

    (1) Make sure your Second Account is set up as a Sub-Account or vice versa.

    (2) Log into your First Account with the Form(s) you want to Move.

    (3) Next, Go to the My Forms page.

    (4) On the left-hand side of your screen you will see on the left a visible folder labeled Form(s) "Shared with You".




    (5) While on your My Forms page with the Forms "Shared with You" displayed you can now Drag'N'Drop your Form(s) from the My Forms list to the right and drag them to the Folder on the left under the Shared with You.




    (6) Your screen should then go dark and you will receive a Warning Notice asking if you wish to proceed with "Transferring Ownership of your Form(s)" and click "Continue". It will warn you that it is Not Reversible but that just means that you cannot transfer it back from the same account you just sent it from.


    You can find the instructions here.

    https://www.jotform.com/help/342-How-to-transfer-or-share-forms-and-data-with-another-account

     

    Regarding your second concern, tour plan is Silver. So, you can have more than 5 forms. As a matter of fact, you can have 100 forms. Only those who have free accounts can't have more than 6 forms.

    Hope that helps.

    Thanks

     

  • Profile Image

    Answered by tpatino on June 14, 2017 at 12:02 PM

    Thanks!  Very helpful.  For the quantity limit, if the sub-acct owner makes the form under his account (free) then he is limited, correct? 

     

  • Profile Image
    JotForm Support

    Answered by BDAVID on June 14, 2017 at 01:06 PM

    That is correct, if the sub-acct owner makes the form under his account, then he is limited. Open a new thread if you need anything else.