What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am out of space despite having only 7 submissions and 3 forms

    Asked by sarahcsm on June 14, 2017 at 10:51 AM

    I upgraded to the "storage" plan, and I only have 7 submissions and 3 forms, but it's saying I'm out of space and need to upgrade again.

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    JotForm Support

    Answered by AIDAN on June 14, 2017 at 11:49 AM

    I have addressed your request. Your account should be showing 7 submissions now and you are no longer out of space.

    If you need further assistance please let us know. We will be happy to help. Thank you.