I am out of space despite having only 7 submissions and 3 forms

  • sarahcsm
    Asked on June 14, 2017 at 10:51 AM

    I upgraded to the "storage" plan, and I only have 7 submissions and 3 forms, but it's saying I'm out of space and need to upgrade again.

    Jotform Thread 1173149 Screenshot
  • AIDAN
    Replied on June 14, 2017 at 11:49 AM

    I have addressed your request. Your account should be showing 7 submissions now and you are no longer out of space.

    If you need further assistance please let us know. We will be happy to help. Thank you.