What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Creating a fillable PDF Form

    Asked by dSRdst on June 14, 2017 at 11:34 AM

    It's not working. When I try to create a pdf form it just says it working... Then nothing but it times out.

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    JotForm Support

    Answered by BJoanna on June 14, 2017 at 12:40 PM

    Please provide us ID of the form, that you are unable to convert to Fillable PDF form. 

    I was able to create Fillable PDF form of your form Southern Region Leadership Institute Professional Recommendation Form-2017.

    PDF form was create in less then 1 minute. If it a larger form then it will be downloaded longer. Sometimes very large forms can not be converted to Fillable PDF forms.

    Please try again and let us know if the issue still persist on your end. Also provide us ID of the form.

    You can also try to use Fillable PDF Form Creator:


    I would also suggest you to check this guide:

    JotForm Fillable PDF Creator With All Points

    Let us know if you need further assistance. 

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    Answered by dSRdst on June 14, 2017 at 02:01 PM

    I am trying to create PDFs for all the forms in the Awards & Recognition --> 2017 Awards folder. I have tried both methods to convert to PDF. Neither works. I have also tried different browsers (IE, Mozilla, Chrome). Please advise.



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    JotForm Support

    Answered by Jan on June 14, 2017 at 03:40 PM

    Most of the widgets are not compatible with fillable PDF forms. I cloned this form (https://www.jotform.us/form/70794371160153) and I was able to replicate the issue.

    Follow the steps below to fix the issue:

    1. Please remove the Form Tabs widget.

    2. Enable the form in the Form Settings. As of right, it is set to "Disabled on Date".

    After that, please save the form and try converting it to a fillable PDF form again.

    Here's the result on my end:

    Hope that helps. Thank you.