How to select a default folder

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    amapbiodevant
    Asked on June 14, 2017 at 11:39 AM

    Hi. 

    Wen I connect to my account (button "My forms"), I get directly into one of the folder that somehow I succeeded in selection in the previous version of jotform. 

    Now I would like to connect directly to a new folder or at least to the whole list of forms, but I'm unable to do that. 

    Thank you for your help

    Regards

    Lucia Di Vizio

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    BDAVID
    Answered on June 14, 2017 at 12:54 PM

    You just need to click on the folder you want to set as the default one. You will notice that it will have a grey background, which will mean it is set as default, so every time you login to the account or reload the page, the forms under that folder will be shown:

    Open a new thread if yo need anything else.

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    amapbiodevant
    Answered on June 18, 2017 at 01:17 AM

    Thankyou for your answer. I can do that, but it works only for the current session.

    When I open jotform again, it keeps opening automatically an old folder in which I'm not intersted anymore.  

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    BJoanna
    Answered on June 18, 2017 at 03:46 AM

    I am not able to replicate mentioned issue. Folder that I selected will open by default when I reload the page or when I start new session. My Forms folder will be shown for split second and then folder that was previously selected will open. 

    I have clear form cache on your account. Please try again to change default folder. You can also try to use different browser.

    If the issue still persist on your end, let us know. 

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    amapbiodevant
    Answered on June 21, 2017 at 05:19 PM

    Well, it does not work on my account. I have erased the folder that kept opening, and created a new one with the same name.

    Now I only get the list of all forms, and no specific folder open when I connect. 

    I'm already happy with this.

    thanks

  • Profile Image
    BDAVID
    Answered on June 21, 2017 at 06:48 PM

    Open a new thread if you need anything else, we will be glad to assist you.