Privacy Error message from Google

  • enbpubliccampus
    Asked on June 14, 2017 at 12:19 PM

    I've been testing the option to use a "custom" URL rather than the "form.jotform.us/1234567890" default URL.  Having created a subdomain, a CNAME record with "custom.jotform2.com" it works just fine.  HOWEVER, today I got a warning message from Google Chrome (see screenshot).  How can I correct this so my users don't encounter this problem without having them click on the "ADVANCED" link, etc?

    (The address was intentionally masked with asterisks *** in the graphics)

     

     

    Privacy Error message from Google Image 1 Screenshot 30

     

    Privacy Error message from Google Image 2 Screenshot 41

    Jotform Thread 1173296 Screenshot
  • Kevin Support Team Lead
    Replied on June 14, 2017 at 1:44 PM

    I think the issue is related to the fact that you are using a non-secure link (HTTP), turning on HTTPS should help to get rid of the message; however, JotForm does not support HTTPS while using custom domains. Alternatively, you may consider using HTTPS and embed your form using any of the embed methods available. 

    Here are also some links that may help to understand why the error happens: 

    https://support.google.com/chrome/answer/95617

    https://support.google.com/chrome/answer/6098869#connection 

    https://support.google.com/chrome/answer/6098869?hl=en