- enbpubliccampusAsked on June 14, 2017 at 12:19 PM
I've been testing the option to use a "custom" URL rather than the "form.jotform.us/1234567890" default URL. Having created a subdomain, a CNAME record with "custom.jotform2.com" it works just fine. HOWEVER, today I got a warning message from Google Chrome (see screenshot). How can I correct this so my users don't encounter this problem without having them click on the "ADVANCED" link, etc?
(The address was intentionally masked with asterisks *** in the graphics)
- JotForm SupportKevin_GAnswered on June 14, 2017 at 01:44 PM
I think the issue is related to the fact that you are using a non-secure link (HTTP), turning on HTTPS should help to get rid of the message; however, JotForm does not support HTTPS while using custom domains. Alternatively, you may consider using HTTPS and embed your form using any of the embed methods available.
Here are also some links that may help to understand why the error happens: