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    Feedback button causing problems with navigational menu

    Asked by SimonsTransports on June 14, 2017 at 12:51 PM

    Good day, 

    So we have a feedback button that we wish to use on our site.  However, when published, it causes the navigational menu no to work.   We have removed it from our site's home page (simonstransportsbahamas.com) so that it doesnt negatively impact our users experiences; so it will not be on the site.  Please see the code below and advise on how we may solve this concern. 

    <script src="https://form.jotformpro.com/static/feedback2.js" type="text/javascript"> new JotformFeedback({ formId: "71535848783975", buttonText: "We Just Got a Makeover! Tell us what you think", base: "https://form.jotformpro.com/", background: "#e6d73b", fontColor: "#6d0f0f", buttonSide: "left", buttonAlign: "bottom", type: 0, width: 700, height: 500 }); </script>


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    Answered by Sven on June 14, 2017 at 02:08 PM

    The code you provided is correct when I compare it to the feedback code on your form. Can you please explain what is the error it's throwing on your website? I just tested on my test page and I couldn't replicate any issues. 

    If you could provide us with a screenshot so we can check, that would help a lot in identifying the issue. 

    Please make sure that you're following the guide below when getting your feedback button code: