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    Voice Recorder: It does not record audio or sometimes audio is empty.

    Asked by satra on June 14, 2017 at 12:59 PM

    is there a list of devices (phones/tablets) on which voice recording widget is supported? we ran into issues on almost every platform we tested (safari, chrome, firefox on iOS do not work, and chrome on android on samsung7 does not play back recordings and saved recordings do not have any content)

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    JotForm Support

    Answered by Kevin_G on June 14, 2017 at 02:44 PM

    Please, do note that the widget may not be available in some mobile devices, the widget will not work if the browser does not support WebRTC or Flash, you will notice an error if none of these technologies are supported. 

    I have tested the widget on my end and I can see it got stuck on saving, I only recorded 3 sec, but it did not save the file, I'm currently using Android 6. 

    I will report this to our second level since the widget appears normally and it seems to start recording without any problem, but it does not save. We  will let you know as soon as we get any update about it.