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    Does SSL encryption mean nobody else can read the income email and attached documents?

    Asked by AltamiraTranslations on June 14, 2017 at 01:06 PM
    So if the encription is there nobody else can read the income email and attached documents, is that correct?
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    JotForm Support

    Answered by AIDAN on June 14, 2017 at 01:17 PM

    When data is transmitted using SSL secure connections, it is encrypted so anyone that tries to intercept it would have to break that encryption first, in order to see the data being transmitted.

    If you want to prevent anyone but you from accessing your form submissions, you may consider our form encryption feature, but please exercise extreme caution as this is an advanced feature and if you lose your private key you lose access to your data, because no one else, not even us, can access it.

    We have a guide on encrypted forms and how to use them here: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    I hope this helps. If you need further assistance please let us know. Thank you.