What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Saving long forms without losing progress

    Asked by ALSURROGACY on June 14, 2017 at 01:44 PM

    Hello,

    We have a couple longer application forms (13 pages) and have come across the issue of our clients losing their work as they complete these forms. Do you have any advice on how to prevent this from happening?

     

    Thanks,

    Amber

    Page URL:
    https://www.jotform.com/ALSURROGACY/gestational-surrogate-profile

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    JotForm Support

    Answered by Kiran on June 14, 2017 at 03:02 PM

    You may enable the Auto-fill option to save the form filled information. However, please note that the information is stored in the browser storage and it can be accessed when the form is loaded on the same browser using the same PC. If you want to save the information in a session that enables the user to access it in any browser and from any other location, you may use the session parameter method as discussed in the guide below:

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    Hope this information helps!