Saving long forms without losing progress

  • ALSURROGACY
    Asked on June 14, 2017 at 1:44 PM

    Hello,

    We have a couple longer application forms (13 pages) and have come across the issue of our clients losing their work as they complete these forms. Do you have any advice on how to prevent this from happening?

     

    Thanks,

    Amber

  • Kiran Support Team Lead
    Replied on June 14, 2017 at 3:02 PM

    You may enable the Auto-fill option to save the form filled information. However, please note that the information is stored in the browser storage and it can be accessed when the form is loaded on the same browser using the same PC. If you want to save the information in a session that enables the user to access it in any browser and from any other location, you may use the session parameter method as discussed in the guide below:

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    Hope this information helps!