What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to talk to someone about getting my forms to work

    Asked by sarahbacon on June 14, 2017 at 02:32 PM

    Please call me.  I'm trying to get my forms to work and they dont and I have been working on it for 4 hours.  Page is not live

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    JotForm Support

    Answered by david on June 14, 2017 at 03:32 PM

    We do not currently offer phone based support but we can definitely help with the issue.  I checked your most recent form and it does look like a couple submissions have gone through successfully.  Let us know if the issue persists and if so, which form.  Also let us know if the form is embedded to a web page and the URL of that page if it is.