What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm using the free version and sent 10 of the same form and received a message that I've reached my limit? I'm confused why?

    Asked by annefischer on June 14, 2017 at 04:09 PM
  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 14, 2017 at 04:42 PM

    The free account is limited to 10 SSL submissions and 100 regular submissions per month. 

    You can still use your form without the https prefix:

    http://www.jotform.us/form/71638790739168

    However SSL submissions are at capacity for your account and will reset on the 1st of each month:

    https://www.jotform.us/form/71638790739168

     

  • Profile Image

    Answered by msimpy on June 14, 2017 at 11:50 PM

    aubreybourke - Hate to tell you but I think you are incorrect!! :-)   The Free plan is limited to 100 SSL submissions and 10 payments.   The 10 SSL limit went away when JotForm extended SSL to all forms.

     

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 15, 2017 at 02:56 AM

    @msimpy, 

    We apologize, you're are right, the Free plan is limited to 100 submissions in total (all SSL by default) and from those, 10 payment submissions are allowed.

    Thank you for clearing this out.