What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Part of paid account but not showing as such

    Asked by jsegal on June 14, 2017 at 04:22 PM

    Greetings,

         I was added as a sub user of a paid account, yet it shows as free, and the banners are there.     How can teh paid features be added to my account as sub user?  Main acciount is under john.chandler@locationshawaii.com 

    Thanks,

    joe

    joe.segal@locationshawaii.com

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    JotForm Support

    Answered by aubreybourke on June 14, 2017 at 04:46 PM

    Sub users are limited to FREE account restrictions. If you would like paid features you would have to upgrade:

    https://www.jotform.com/pricing