What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are all coming up as disabled but I do not show them as disabled.

    Asked by usmed on June 14, 2017 at 05:00 PM

    I created three forms with my account and all three of them are coming up as disabled when i try to forward the link to my client. This is very frustrating as on my end they all show as enabled. Please help me with this so I can continue using the account. 

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    JotForm Support

    Answered by jonathan on June 14, 2017 at 05:45 PM

    Your account was suspended due to violation to our Terms of Use.

    We have explained the reason in details to you since 3 weeks ago on your previous email here