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    The google sheet integration that is updating with registrations is not populating one of the fields

    Asked by bleckley on June 14, 2017 at 05:35 PM

    I went to review the form and on the individual responses the names are listed but they are not on the google sheet that is made of all of the information. The column exists but it is not adding the names.

    Page URL:
    https://form.jotform.us/bleckley/SimiCovKidsCamp

  • Profile Image
    JotForm Support

    Answered by jonathan on June 14, 2017 at 06:25 PM

    I have manually push the submission data to your spreadsheet from your form.

    Can  you please check again your spreadsheet data. If the spreadsheet is still not updated properly, I suggest you try also re-integration process. That is, remove first the existing google spreadsheet integration on your form and redo it.

    Let us know if issue persist.

     

     

  • Profile Image

    Answered by bleckley on June 14, 2017 at 07:43 PM
    It updated my form with the registrations that I had deleted but did not
    add the friends attending names that should have been added. I will try to
    resync.
    Matt Bleckley
    Associate Pastor of NextGen
    Simi Covenant Church
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on June 14, 2017 at 09:29 PM

    You mean the new submissions are not being added?

    Yes, re-integrating the form with Google Spreadsheet should fix the problem. However, re-integrating means a new sheet will be created. There is no way you can use the same sheet in the integration.