Form engine failed - #8j1h17f1

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    ikehillmedia
    Asked on June 14, 2017 at 11:40 PM

    My form is getting this error. How do I correct? 

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    WilliamR
    Answered on June 15, 2017 at 02:10 AM

    Sorry for all the troubles here. Can you try to clear your forms cache? Here's a guide how to do it.

    https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache


    If that doesn't work for you, then try to re-save your form.

     

    Let us know with your progress on this one.

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    ikehillmedia
    Answered on June 15, 2017 at 08:33 AM

    Thanks for the response. I cleared the cache on Jotform as well as my browser and still getting the same error. Followed all the directions in the link as well as resaving the form. 

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    John_Benson
    Answered on June 15, 2017 at 10:09 AM

    I have cloned your form and I was able to replicate the issue. I am also getting the Form Failed error on my end:

    To fix the issue, please delete the Signature widget and replace it with a new one. Please check the screen animation guide and result:

    You can check this working form: https://form.jotformpro.com/71653861977976. If you want to copy it, please follow this guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope that helps. If you have questions, please contact us again.