What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting SMTP emails

    Asked by cineiptv on June 15, 2017 at 07:37 AM

    Ola bom dia !


    Não estou conseguindo configurar o servidor smtp, o meu proprio para envio dos formularios atraves dele, como devo proceder ?

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    JotForm Support

    Answered by Mike on June 15, 2017 at 09:40 AM

    There might be an issue with the SMTP based senders on our side. Our developers have been informed.

    We will get back to you once the issue is fixed.

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    JotForm Support

    Answered by Mike on June 15, 2017 at 10:57 AM

    We have recently applied a fix, could you please let us know if the issue with the SMTP sender based emails is fixed now on your end?

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    Answered by StudioBe on June 15, 2017 at 11:35 AM

    No fix has been applied, I am still experiencing the same issue!
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    JotForm Support

    Answered by ashwin_d on June 15, 2017 at 01:23 PM

    Hello StudioBe,

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1174640

    Thank you!