What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Looks like I was double billed

    Asked by upholsteryonbroadway on June 15, 2017 at 08:28 AM
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    JotForm Support

    Answered by amy on June 15, 2017 at 10:12 AM

    Hi,

    When I check your Jotform account, it seems that you have been in our bronze-yearly plan since 2016, June. Your annual service renewed on June, 14th 2017 and your next billing date will be on June, 14th 2018. So, you don't have double subscriptions. Please check it from the screenshot:

    If you need further assistance, please let us know.

    Thank you.

    Kindest Regards.