Why is my account suspended?

  • Profile Image
    Ana-Marija Djuric
    Asked on June 15, 2017 at 09:02 AM

    Hi,

    I got message that my jot form account is autosuspended. Can you re-activate please? because I can't share my survey link to friends? Thank you in advance.

     

    Ana

  • Profile Image
    ashwin_d
    Answered on June 15, 2017 at 09:14 AM

    Hello Ana,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!