Account Suspension

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    Nicholas Ford 
    Asked on June 15, 2017 at 09:08 AM

    Good morning,

    My account is suspended and I do not know why.

    Thanks,

    Nick

  • Profile Image
    mertkeskin
    Answered on June 15, 2017 at 09:16 AM

    Hello Nichılas,

    Your forms may not suit our Terms Of Use and so our phishing system may detect some problems.

    That's why you are suspended.

    We will look your forms and if there is not any issue, we will give an access as soon as possible.

    Thank you.

    Regards.

  • Profile Image
    Kiran
    Answered on June 15, 2017 at 11:18 AM

    I have checked your account and see that it is suspended since your JotForm http://www.jotform.us/form/71390369204152 is collecting bank account related information. Though it is allowed to collect bank account information, it is required to follow some guidelines on the form. We request you to go through the thread below for more information on the forms to collect bank account information.

    https://www.jotform.com/answers/720167-Can-I-collect-bank-and-sensitive-information-in-a-normal-form

    Please confirm that you agree to our terms of usage and follow the points as mentioned in the thread above so that we can activate your account.