What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens if I have a free account and I go over the limits? Is there a fee per transaction?

    Asked by dana  on June 15, 2017 at 09:41 AM
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    JotForm Support

    Answered by John_Benson on June 15, 2017 at 11:37 AM

    The forms will be disabled if your account reaches the monthly limit and it will not be usable. JotForm resets the monthly limits back to 0 every first day of the month. Here's a screenshot that will appear to your form once you reached the monthly limit:

    Related guides: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    There's no fee per transactions or submission. Being a free user, all features, tools, etc are free to use. Hope that helps. If you need further assistance, please contact us again.