What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by Erica Lucas on July 30, 2012 at 11:23 AM

    I am receiveing some kind of Jotform with a virus.  It looks like this:


    Question Answer
    First Name: ftvwadwpoj
    Last Name: ftvwadwpoj
    E-mail: hupwxgdqwt@silmua.com
    Phone: wwztaafo
    Your Message: npydlofxtqjsjugbsn, rddzpexlzv
    Page URL:

  • Profile Image

    Answered by ItalyTech on July 30, 2012 at 11:31 AM

    Hi and thanks for contacting us.

    I've added a little field in your email notification body that reports you USER IP ADDRESS.


    When you receive other spam please indicate us IP ADDRESS and we ban immedialy this user(s).

    If you need we can remove this submissions from you account and deduct submission counter.

    Hope this helps.



  • Profile Image

    Answered by ItalyTech on July 30, 2012 at 11:49 AM

    Hi again. We have detected spammer Ip address and banned it.

    Hope this helps. :)

    Alessandro (thanks to abajan)