What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to retrieve data from the form that is not submitted?

    Asked by betheimer on June 15, 2017 at 09:52 AM

    Hello, 

     

    we are using this for annual reviews and we had an employee who started her review, but the data is now lost.  We have the continue forms enabled.  Is there any way we can retrieve that info? 

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    JotForm Support

    Answered by Nik_C on June 15, 2017 at 12:00 PM

    I assume you're referring to this form: http://www.jotform.us/form/71495494645166

    I don't see any submission there, and if the user can not see the prefilled form (from Continue later option) I'm afraid that we can not assist you. If the user used different Browser (or a different device) then the fields will not be filled.

    I'm not sure what happened with your user, do you have any information?