Is it possible to retrieve data from the form that is not submitted?

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    betheimer
    Asked on June 15, 2017 at 09:52 AM

    Hello, 

     

    we are using this for annual reviews and we had an employee who started her review, but the data is now lost.  We have the continue forms enabled.  Is there any way we can retrieve that info? 

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    Nik_C
    Answered on June 15, 2017 at 12:00 PM

    I assume you're referring to this form: http://www.jotform.us/form/71495494645166

    I don't see any submission there, and if the user can not see the prefilled form (from Continue later option) I'm afraid that we can not assist you. If the user used different Browser (or a different device) then the fields will not be filled.

    I'm not sure what happened with your user, do you have any information?