What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Stuck On Please Wait...

    Asked by holmesroad on June 15, 2017 at 10:07 AM

    This is for a church web site.  I filled out the form and clicked to submit it.  It is stuck on Please Wait...

    http://holmesroadchurch.com/vbs-2017/

    Larry Hubbard

    Page URL:
    http://holmesroadchurch.com/vbs-2017/

    Screenshot
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 15, 2017 at 12:07 PM

    I have tested your form in different browsers, but I was not able to replicate mentioned issue. I have successfully submitted your form both times and I was redirect to thank you page. 

    Were you able to resolve your issue? If the issue still persist on your end, please re-embed your form with iFrame code, to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:

    Getting the form iFrame code

    Let us know if you need further assistance.