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NateAsked on June 15, 2017 at 11:59 AM
NEED TO FIX THIS ASAP this is live and customers are complaining!
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aubreybourkeReplied on June 15, 2017 at 12:42 PM
Usually emails bounce when the receiving email provider rejects incoming mail.
You can prevent this:
How to Prevent Email Bouncing Related Issues
Or as a permanent solution you could use your own SMTP server (instead of sending via norepy@jotform.com)
Moreover, I checked the bounce list:
Result:
nduea@medlearnmedia.com is NOT in the bounce list
nduea@medlearnmedia.com is NOT in the unsubscribe list