What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    emails and paid subscriptions

    Asked by MWSPI_Forms on July 30, 2012 at 02:10 PM

    Are you limited to how many forms you can send out via email through the free subcriptino? I am receiving a message that says "oops...you have reached your limit". Just wondering what I would need to do to expand my limit?

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    JotForm Support

    Answered by NeilVicente on July 30, 2012 at 05:13 PM

    Where exactly did you see this message? Upon checking, I found out that your subscription is far from the limits of a free account.

    Are you referring to this screen, by any chance?

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    Answered by MWSPI_Forms on August 01, 2012 at 04:16 PM

    yes. When I try to send emails I get a notification box from here that says "oops....youve reached your limits"

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    JotForm Support

    Answered by NeilVicente on August 01, 2012 at 04:32 PM

    We have implemented a limit on sending form invitations (email) via the Embed Form wizard. This is to prevent abusive users from using our mail servers to send spam.

    If you have reached this limit, you will have to use your own email account to send the form.

    Simply copy the email content on that screen to your email software, then send the emails for as many times as you want.