What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to create encryption key again

    Asked by COVAIntern on June 15, 2017 at 05:19 PM

    I am in need of a new key, the old one is no longer accessible. Thank you

    This is a re-post of a comment on Encrypted Forms and How to Use Them

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    JotForm Support

    Answered by EltonCris on June 15, 2017 at 07:50 PM

    You can redownload the encryption key by re-enabling the encrypt form data in your form settings. Once it prompts the encryption wizard, you can download the key from there.

    Here's a visual guide: