What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I ensure or track the confirmation emails being sent from jotform?

    Asked by amyhalpin on June 15, 2017 at 05:56 PM


    We typically get email notifications to our company email and to the person who submitted the form, for a variety of our forms. However, we recently had submissions that appear in Jotform, but there was no notification to us or the submitter. How do I manage this email communication within your system?

    Thank you!



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    JotForm Support

    Answered by EltonCris on June 15, 2017 at 08:32 PM

    You can check them in your email history. Here's a guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History