How do I ensure or track the confirmation emails being sent from jotform?

  • Profile Image
    amyhalpin
    Asked on June 15, 2017 at 05:56 PM

    Hello,

    We typically get email notifications to our company email and to the person who submitted the form, for a variety of our forms. However, we recently had submissions that appear in Jotform, but there was no notification to us or the submitter. How do I manage this email communication within your system?

    Thank you!

    Best,

    Natalie

  • Profile Image
    EltonCris
    Answered on June 15, 2017 at 08:32 PM

    You can check them in your email history. Here's a guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History