What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you check out Pay Pal?

    Asked by Mitch on June 15, 2017 at 07:20 PM

    Hi Gang, Pay Pal seems to be not functioning on any of my forms. I am using basic Pay Pal, NOT Express or Pro. Is there a known problem with the integration? Please can you offer some Help.  Thanks and best regards, Mitch

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    JotForm Support

    Answered by liyam on June 15, 2017 at 10:32 PM

    Your Paypal field is currently in sandbox mode. This means that all transactions you will get will just go to Paypal's test server

    Note: If you would like to do some sandbox submissions, you will need to login on your account and create your profiles at https://developer.paypal.com/. Then use the profile as your Paypal account on your form here.

    But if what you want is to receive real submissions, just click the link on that Sandbox mode notice on the field (in the form builder). It should switch off the sandbox mode setting.

    Please let us know if you have questions.