What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All of the JotForms that I have embedded on my website have suddenly disappeared. I don't know why this is.

    Asked by eraseracismny on July 30, 2012 at 04:55 PM
    Page URL:
    http://www.eraseracismny.org/get-involved/volunteer

    www
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    JotForm Support

    Answered by NeilVicente on July 30, 2012 at 05:03 PM

    We apologize for any inconvenience caused by this issue.

    Can you please try re-embedding your forms using the iFrame method?

    To get your form's iframe codes:

    1. Click Setup & Embed tab
    2. Click Embed Form button
    3. Choose iFrame option
    4. Copy the codes provided in the succeeding screen

    Let us know if this workaround helps or not. We'll be looking forward to your feedback!