What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am stuck with paypal set up.

    Asked by SENsationalFamilies on June 16, 2017 at 07:40 AM

    I am stuck with paypal set up.  We have a paypal account but when people pay it says that there is something wrong.  Have i provided the wrong info?

    Page URL:
    https://form.jotformeu.com/71654851520354

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    JotForm Support

    Answered by aubreybourke on June 16, 2017 at 07:42 AM

    What was the error message?

    Can you please provide a screenshot of the error message?

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    JotForm Support

    Answered by aubreybourke on June 16, 2017 at 07:49 AM

    I checked your form. And I dont see any Paypal integration. If you want to enable Paypal you will need to follow this guide:

    How to Integrate Form with Paypal