Why am I not showing that I am a paying customer and limited to 100 submissions?

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    wsimmons44
    Asked on July 30, 2012 at 08:33 PM

    We were subscribed to be premium but now it shows that we are not... can you tell me what happened?

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    jeanettebmz
    Answered on July 30, 2012 at 08:57 PM

    @wsimmons44

    You should have recieved a notification in your inbox  for   rw***@dyn****esports.com

    Your account was downgraded due to a failure to charge your credit card. However you can go ahead and re-upgrade, make sure you have a valid payment method

    If you still need assistance, let us know. We are always pleased to assist

     

    Jeanette