Why is my account suspended?

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    alexis
    Asked on June 16, 2017 at 10:20 AM
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    Jan
    Answered on June 16, 2017 at 11:44 AM

    Upon checking, I can see that your account (alexismood) is currently in good status.

    If you're referring to a different account, please let us know. Thank you.

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    alexismood
    Answered on June 16, 2017 at 01:43 PM
    No, the account should be "amood"
    Alexis Mood
    Associate Marketing Manager, Digital Brand | Media Solutions Group Marketing
    [Description: Description: Description: Description: Cox Automotive]
    3003 Summit Blvd. Suite 200, Atlanta, GA 30319
    o: 404.568.8818 /// m: 864.561.1686
    ...
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    Jan
    Answered on June 16, 2017 at 02:14 PM

    The account (amood) is currently suspended. Our phishing tool suspended the account automatically. I checked your form and I didn't see any fields that violate our terms of use.

    Sorry for the inconvenience. I have now re-activated your account.

    If you need anything else, let us know. Thank you.