My form is not displaying properly

  • larrz
    Asked on June 16, 2017 at 10:27 AM

    Hello,

    When I access my form on a web browser, the bottom of the form is not showing, and the "submit" button is also not showing.

     

    Thanks for your help

     

    Larry Alexander

    larrz777@gmail.com

  • csvital
    Replied on June 16, 2017 at 10:57 AM

    Hello Larry,

    I checked your website and i saw you use iframe embedding method, you can fix this problem changing your iframe's scrolling attribute to yes

    My form is not displaying properly Image 1 Screenshot 20

    I hope it helps

  • Kevin Support Team Lead
    Replied on June 16, 2017 at 12:06 PM

    @larrz, 

    You seem to be using the default embed method on your webpage, this will not allow you to change the scrolling attribute since the iFrame code is automatically generated. 

    My form is not displaying properly Image 1 Screenshot 20

    Please, follow this guide in order to get  the iFrame code of your form: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    You will be able to change the scrolling attribute to yes as advised above, this way, even if the iFrame's height is not enough, your users will be able to get the bottom of your form. 

    Let us know if you have any question. 

  • larrz
    Replied on June 17, 2017 at 7:43 PM
    Thanks for the advise. Where do I change that?
    Thanks,
    Larry
    ...
  • Elton Support Team Lead
    Replied on June 17, 2017 at 8:42 PM

    I can see the submit button in your form now. I presume this is already resolved?

    My form is not displaying properly Image 1 Screenshot 20

    Since you are using iWeb, you do not need to make adjustments in the code. Simply increase the HTML snippet height by dragging it down until it shows the whole form on the preview.

    Hope this helps!

  • larrz
    Replied on June 17, 2017 at 10:43 PM
    Yes, I got it to work. Thanks
    ...