What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I was charged again but I've requested the cancellation before

    Asked by Алла on June 16, 2017 at 10:35 AM

    Ранее, уже сообщала о своем отказе от услуг. Сегодня, 16 июня 2017 г. опять с меня сняли денежные средства. Прошу вернуть их мне!

  • Profile Image
    JotForm Support

    Answered by Welvin on June 16, 2017 at 11:52 AM

    My colleague has already canceled and refunded your payment 15 minutes ago. Expect the refund returned to your bank within 4-10 business days.