My forms have stopped emailing me, can you help.

  • daviemarks
    Asked on June 16, 2017 at 11:46 AM

    I have not had any emails from myt forms in the past 2 days.

    I have looked in the jotform online inbox and there are several forms completed.

    Can you help please?

     

    David Marks

    Page URL: http://www.racenights.org.uk/bookingform.htm
  • aubreybourke
    Replied on June 16, 2017 at 11:51 AM

    This usually occurs when your email provider rejects the incoming mail from us (noreply@jotform.com)

    Heres how to prevent it:

    How to Prevent Email Bouncing Related Issues 

    Heres how to permanently fix it:

    How to Setup SMTP for a Form

     

    Moreover, I checked the bounce list and found you are not on it:

    Result:
    racenightsuk@aol.com is NOT in the bounce list
    racenightsuk@aol.com is NOT in the unsubscribe list