What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to erase my card details please do the needful

    Asked by AKEBI on June 16, 2017 at 01:00 PM

    Request you to delete my card details which was used at the time of up gradation to avoid internet breaching.

     

    Thank you

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    JotForm Support

    Answered by Welvin on June 16, 2017 at 01:28 PM

    Please note that we do not store your card details in our system. Our payment processor, Stripe handles the transaction. Your card information is safe with them. 

    Also, if we remove your card from Stripe, that means we will have to cancel your subscription. Please confirm if you want to proceed.