Account not working

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    Asked on June 16, 2017 at 01:03 PM

    I signed up for the free account yesterday and decided to upgrade today.  As soon as I upgraded, my account quit working.  I am no longer able to log in AND it will not send a password update email. 



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    Answered on June 16, 2017 at 01:32 PM

    I checked your account and everything looks in order.  The password reset emails were sent to and according to our logs, were received.  Check your spam/junkmail folder to ensure they were not filtered there.