- DawnAsked on June 16, 2017 at 01:03 PM
I signed up for the free account yesterday and decided to upgrade today. As soon as I upgraded, my account quit working. I am no longer able to log in AND it will not send a password update email.
- JotForm SupportdavidAnswered on June 16, 2017 at 01:32 PM
I checked your account and everything looks in order. The password reset emails were sent to firstname.lastname@example.org and according to our logs, were received. Check your spam/junkmail folder to ensure they were not filtered there.