What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to integrate with Mail Chimp

    Asked by girltales on June 16, 2017 at 02:13 PM

    In the Match Your Fields category, it won't allow me to select an e-mail address or Add a New Field. How do I fix this? 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Sven on June 16, 2017 at 02:32 PM

    I just checked your form and it seems like your form is empty. You will need to add an email field to your form to be able to select it. 

    For more information, please see the guide below: