What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account is Auto Suspended

    Asked by Shelley Forsberg  on June 16, 2017 at 02:22 PM

    Hello,

     

    I just tried to log into my account and it says it was auto suspended...could someone please help me out?

     

    Thanks.

  • Profile Image

    Answered by Sven on June 16, 2017 at 02:38 PM

    Your account has been auto-suspended by our phishing detector, due to suspected phishing activity. I have checked your forms and I can confirm that they're clean and compliant with our terms of use. 

    I have now re-activated your form, you should be able to login without issues. Let us know if you need any further help.