What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Geocomplete feature is not working when staff are using form on tablet in the field.

    Asked by LFDjotforms on June 16, 2017 at 03:09 PM
  • Profile Image

    Answered by Sven on June 16, 2017 at 03:24 PM

    I have just tested your form on an iPad and I couldn't replicate any issues. Can you please explain what exactly is not working for them? Are they getting an error? And if you could provide any screenshots, that will help us a lot in identifying the issue.