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    Email on Bounce List

    Asked by TMAEagles on June 16, 2017 at 03:21 PM

    I got an alert when I logged into JotForm that usoffice@mastersacademy.org was on the bounce list, so I tried changing the email to athletics@tmaeagles.org and got the same alert....how do I say usoffice@mastersacademy.org is a safe email to use?

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    Answered by Sven on June 16, 2017 at 03:29 PM

    I have removed both emails from the bounce list. They ended up in the bounce list because your mail service provider is rejecting emails from us, probably due to suspected spam. They should both work fine now. 

    For future reference, please refer to the guide below to remove emails from the bounce list:

    How-to-Remove-Your-Email-Address-from-Bounce-List

     

    Also, please refer to the guide below, for tips on how to prevent this issue from happening in the future:

    How-to-Prevent-Email-Bouncing-Related-Issues