Suspended Account

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    TeAndra Woods 
    Asked on June 17, 2017 at 12:00 AM

    I am trying to utilize Jot Form and create a new form but it is telling me that my account is suspended. How can I have it activated again?

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    jonathan
    Answered on June 17, 2017 at 12:54 AM

    You are using our forms to capture credit card account data. This is a violation to our Terms of Use.

    We have suspended the account and forms.

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    TeAndra Woods 
    Answered on June 17, 2017 at 08:43 AM
    Ok, if the form is deleted can the account be activated again?
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    Mike_G
    Answered on June 17, 2017 at 10:00 AM

    Yes, that is correct. In order for us to reactivate your account, we need to delete the form(s).

    Let us know how would you like for us to proceed.

    We will wait for your response.

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    TeAndra Woods 
    Answered on June 17, 2017 at 10:43 AM
    What happens to the data from the forms if it is deleted?
    ...
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    AIDAN
    Answered on June 17, 2017 at 11:15 AM

    Please note that when a form is deleted, all the data associated with it gets deleted too.