What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    monthly submissions

    Asked by muciky on July 31, 2012 at 08:35 AM

    Hello

    I seem to be having about 30-50 submissions per month, however, your system shows that my free submissions are coming to an end. As per your pricing, there are supposed to be 100 submissions per month free of charge. Since I am unable to view how many free submissions are left before another month with 100 submissions free of charge commences I would appreciate if you could please let me know.

    Many thanks

    muciky
  • Profile Image

    Answered by gori-mathew on July 31, 2012 at 09:46 AM

    Hi Muciky; You have accumulated 82 form submissions and as per our pricung policy, you are remaining with 18 form submissions. However, your account will reset the count to Zero on first day of this coming month, August.

    I hope this information is helpful to you.

  • Profile Image

    Answered by gori-mathew on July 31, 2012 at 09:50 AM

    If you anticipate higher form submissions in the near future you can upgrade your account to premium and professional accounts and choose yearly or bi-yearly payment plan and enjoy discounts.

    You can check the prices of the three packages on these links:

    Premium: http://www.jotform.net/upgrade
    Professional: http://www.jotform.net/upgrade_professional

    If you have other questions or concerns, please do let us know.

  • Profile Image

    Answered by muciky on August 01, 2012 at 02:18 AM

    Thank you very much for your prompt response. I would be very happy to upgrade my account once i start receiving more submissions. Your website is brilliant! Thank you for creatining it!