Hi, how to un-encypt a form, please? Thanks!

  • Profile Image
    DVBFSALES
    Asked on June 17, 2017 at 05:44 AM
  • Profile Image
    Jan
    Answered on June 17, 2017 at 07:34 AM

    You can disable the Form Encryption in the Form Settings. Here's how:

    Click "Settings" in the top menu and then go to "Form Settings" section. Scroll down and look for "Encrypt Form Data" option. Change it to "No".

    Please take note the form submissions that you received when the form is encrypted will require an encryption key to decrypt them.

    Here's a user guide: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Hope that helps. Thank you.