What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi, how to un-encypt a form, please? Thanks!

    Asked by DVBFSALES on June 17, 2017 at 05:44 AM
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    JotForm Support

    Answered by Jan on June 17, 2017 at 07:34 AM

    You can disable the Form Encryption in the Form Settings. Here's how:

    Click "Settings" in the top menu and then go to "Form Settings" section. Scroll down and look for "Encrypt Form Data" option. Change it to "No".

    Please take note the form submissions that you received when the form is encrypted will require an encryption key to decrypt them.

    Here's a user guide: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Hope that helps. Thank you.