What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Update

    Asked by wirelesswizard on July 31, 2012 at 10:08 AM


    I'm at the pricing page, however there is no link to click.

    How do I add my new credit card info?


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    JotForm Support

    Answered by idarktech on July 31, 2012 at 10:15 AM

    Hi Andy,

    I would suggest to clear your browsers cache first then re-login your account to JotForm. Visit our Pricing Page again, you should be able to see two upgrade buttons for Premium and Professional plan. Check this screen:

    Let us know if you can't still view this buttons. Thanks!

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    Answered by wirelesswizard on July 31, 2012 at 10:19 AM

    ok thanks

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    Answered by pinoytech on July 31, 2012 at 10:22 AM

    On behalf of my colleague, you are welcome. If you need our assistance again, feel free to contact us anytime.

    Have a good day!